Uber eats is a 24 hour service. If the restaurant you want to order from is open, Uber eats will deliver it to you. The restaurants and not Uber eat set hours of operation.
When does Uber eats open?
Uber eats is an online application which makes it easy for its users to get food deliveries in the comfort of their homes at any time. Uber eats are open at all times, 24/7; even if it is midnight they’ll deliver it to you as long as the restaurant that you are ordering it from is open. If your favourite restaurant is not open 24 hours, then Uber eats delivery hours will be whatever that restaurant’s working hours are.
Uber eats are extremely convenient, they will deliver food from the farthest restaurants at midnight or even early mornings, they will deliver even if the weather condition is bad and you can’t travel even to your nearest food court. The only thing that might be a problem for some customers is that food delivery at inconvenient hours or in extreme weather conditions will be a little more costly than food deliveries in the daylight at normal working hours.
When does Uber eat customer service open and how to contact them?
Just like deliveries are always open, customer services are also open all the time, even on weekends, special occasions and public holidays. Unfortunately, Uber eats does not have a customer service number for its users but you can contact Uber eats customer service in the following ways-
Contact Uber eats customer services by going to the help section on the Uber eats app. You can then send a message to Uber support through your app. Uber customers can contact by calling the customer service number 1 (800) 253-6882 in the United States if they are an Uber Diamond member. You have to earn a total of 7500 points to reach the diamond membership with access to 24/7 call support. You can also contact Uber customer services on Twitter. Twitter replies are way faster. You can DM them or you can also tweet, just remember to tag @Uber_Support. Also, beware of scam accounts do check the blue verification check mark before sending a DM.
Why use Uber eats?
If you haven’t tried Uber eats you are missing out on the best and easiest delivery services. The reasons why you should try Uber eats are-
It is open at all times. Delivers very quickly, you can also track your delivery partner’s locations. The delivery fee is comparatively less and tips are not added or compulsory. You can rate your food, also your delivery services. Uber eats customer service is very fast. They’ll reply to you in minutes. You also get quicker refunds. They have a wide range of restaurants covered. The app is easier to use.
Conclusion
We all know how Uber rides are; INCREDIBLE. Uber doesn’t disappoint and it certainly has not with Uber eats. Uber eats are open 24/7 and all 365 days of the year. Sometimes they do charge a higher delivery fee due to long distances, difficult weather conditions and when delivered at inconvenient hours, which is understandable. They have excellent customer support and services. All things considered Uber is great at what it does.
▪ What happens if Uber eats cannot find a driver for your delivery if the weather conditions are bad?
Uber eats won’t place your order if they can’t find a driver due to weather conditions. If your order has been placed and the driver has picked up your order but is unable to reach your location, Uber eats will cancel your order and get you a refund.
▪ Do Uber eat drivers get to see your tip?
Yes, Uber lets drivers see their tips but only after the food has been delivered. It takes about 20 to 30 minutes for Uber eats to send a notification to their drivers about the tip.
▪ Do you get a refund if your food delivery by Uber eats is cold?
No, Uber eats has no such policy to refund if food delivered is cold. But if the situation warranted it, like if it’s their driver’s fault, they might give you a refund, Uber eats generously with refunds.
▪ Can you cancel your Uber eats order?
Yes, you can cancel your Uber eats order before the restaurant accepts it. You may not be able to cancel after the restaurant has started preparing your food unless you go to customer service and explain your problem and they agree with you on cancelling.
