1. Items classified as hazardous materials or use flammable liquids or gases

2. Any product missing the serial number or UPC

3. Downloadable products

Really decide if a purchase is worth it before you make that download, then; you’ll be happier to have saved money beforehand, than to definitely not get it back after.

4. Online subscriptions after they have been accessed

So to truly return a subscription, you can’t use it at all. Otherwise, you might get some money back, but not all, and you’ll have to keep the products you got in the process.

5. Gift cards

6. Prepaid game cards (World of Warcraft, Xbox Live, Wii Points, etc.)

7. Pay As You Go (or prepaid) phone cards

Unfortunately, money you’ve spent on Pay As You Go or prepaid phone cards stays on the card, and that card can’t be returned for anything of equal value. Once you buy a phone card, it’s yours, until you use up all the minutes.

8. Some jewelry orders

Bonus: Jewelry website was hacked, leaked shoppers’ information

9. Some health and personal care items

10. Grocery products

11. Fresh flowers and live indoor plants

12. Open software

If you have issues with your opened software though, you can contact the manufacturer for assistance getting it working.

13. Items with special shipping restrictions imposed by the U.S. Department of Transportation

14. Live insects

If you really don’t want the insects, though, so long as they exist naturally in your region, you might just be able to put them outside. Check the internet, and with your local parks service, to verify.

15. Items from third-party sellers